Facility Management

The Facility Management is divided into procurement, catering, facility services, patient hospitality, logistics and reception, corporate security and technical services. Approximately 1100 people from 40 countries ensure smooth operation. We also offer apprenticeships in various professions.


University Hospital Zurich
Direktion Betrieb
Rämistrasse 100
8091 Zurich


Renate Gröger Frehner
Executive Director Facility Management

Margrith Aebli
Head of Controlling Facility Management

Susanna Caravatti-Felchlin
Head of Facility Management Construction and Planning

Denise Gerber
Head of Procurement

Alexander Soland
Head of Logistics and Services

Brigitte Perret
Head of Catering

Karin Schaad
Head of Facility Services

Susanne Suter-Bitterli
Head of Patient Hospitality

Claudio Leitgeb
Head of Corporate Security

Raphael Wicky
Head of Technical Services


Delivery address

University Hospital Zurich
Logistik- und Serivcezentrum
Zürcherstrasse 123 (Google Maps)
8952 Schlieren

The procurement office is responsible for all goods purchased for the UHZ, except medication which is ordered from the cantonal pharmacy (Kantonsapotheke Zürich) (German).

Suppliers are subject to our current conditions of purchase (German).

Your contact partners

Head of Procurement
Denise Gerber (denise.gerber@us​z.ch​)

Medical supplies
Michael Frierdich (michael.frierdich@usz.ch)
Irène Widmer (irene.widmer@usz.ch)
Oliver Godo (oliver.godo@usz.ch)
Maurizio Lopez (maurizio.lopez@usz.ch)
Claudia Parl (claudia.parl@usz.ch)

Medical technology und hospital furnishings
Cordula Wiggenhauser (cordula.wiggenhauser@usz.ch)
Thomas Koch (thomas.koch@usz.ch)
Alexander Hauger (alexander.hauger@usz.ch)
Robin Kiessling (robin.kiessling@usz.ch)
André Meier (andrericardo.meier@usz.ch)

Non-medical supplies
Sarah Stickel (sarah.stickel@usz.ch)

Construction service, technology
Michaela Feser (michaela.feser@usz.ch)
Beat Hossle (beat.hossle@usz.ch)
Costantino Duci (costantino.duci@usz.ch)
Seraina Hug (seraina.hug@usz.ch)

Andreas Elmer (andreas.elmer@usz.ch)

Food procurement
Markus Kuhn (markus.kuhn@usz.ch)

More detailed responsibilities can be seen in our organizational chart (PDF, German).


Patient catering

A good meal promotes well-being. Our varied menus are designed to be tasty and satisfying for our patients.


A wide selection is awaiting you in our bistros and kiosks.


Our kitchens prepare over 4,500 fresh meals daily for a variety of guests, according to the latest nutritional research and guidelines.

Food procurement

When purchasing our food supplies, we place great value on quality and are committed to sourcing those supplies produced sustainably and ecologically. We select regional products wherever possible.

Contact for food procurement
Daniel Meier (daniel.meier@usz.ch)

Facility Services

Cleaning service

The cleaning service is responsible for preparing the patient rooms and ensuring the cleanliness and maintenance of all property, rooms and furniture.

Laundry service

The laundry service ensures delivery of clean laundry, work clothes and curtains and that collaboration with external laundry services is well-organized and efficient. This service is also responsible for bed preparation.

Patient hospitality

Patient hospitality

The UHZ hospitality looks after the welfare of the patients for all non-medical issues, such as the meal and beverage service.

Logistics and services


Logistics coordinates the flow of goods from delivery to transportation to final disposal. Logistical duties also include the transportation of laboratory samples, delivery and collection of mail and the patient escort service. The material management team distributes the goods and the supply logistics unit ensures efficient management of items on the wards.


The services team attends to the requests and concerns of both visitors and staff at the UHZ. This team includes switchboard, information office, the lost & found office, laboratory tests transportation, the delivery and collection of the mailings as well as the patient accompanying service.

Corporate Security

Corporate Security

We ensure the safety of patients, visitors and staff at the UHZ. We provide the basis for environmentally friendly and sustainable hospital operation. This includes biological and chemical safety, protection from radiation, occupational safety, security and fire protection and the company fire brigade.

Security service

We ensure the safety of the entire UHZ site through our 24-hour emergency operations service, technical malfunction repair service, security mandates and inquiries in offenses, interventions and enforcement of the house law.

Technical services

Medical technology

Maintenance, inspection and repair of all kinds of medical equipment, consulting and project management.


Maintenance, inspection and repair of hospital facilities, buildings, equipment and furniture.

Organizational chart

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