Online consultations

Online consultations make it simple to access the highly specialized knowledge of the University Hospital Zurich (UHZ).You can ask us medical questions about all disciplines.

Alternatively, read our answers to frequently asked questions.


We are here for you

We are happy to advise you on

  • Physical complaints and symptoms
  • Unclear diagnoses or test results
  • The effectiveness or side effects of treatment or medication
  • Questions regarding your personal health
  • General medical issues
Benefits of online consultations

The benefits of online consultations

  • Medical advice across all fields of medicine
  • An answer by email within 48 hours on workdays
  • The UHZ has many years of experience in online consulting
  • The latest scientific findings available immediately
  • Direct access to specialists
  • Absolute discretion and the highest level of security through encrypted data
  • Images may also be sent
  • Answers in the form of a written document
Please note

Please note the following

  • The more precise your question and the more detailed your information, the more effectively we can advise you
  • The online consultation option should not to be used in an emergency.
  • You may also attach images and text files to your request.
Tips for taking photographs

So we can see what you want to show us

  • Choose a neutral background for your image, for example gray
  • When photographing your palms, they should lie as flat as possible. The hand should be resting on a solid surface to prevent the photo from being blurry
  • For optimal focus, the underlying surface should be parallel to the camera lens
  • It is recommended to position lights or camera flashes on both sides of the object being photographed. It is recommended to use a good digital camera with high resolution and submit additional detailed images
  • While setting the focus, ensure that you are focusing on the relevant body part rather than on the background
Online consultations

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