Ombudsman's office

The role of the ombudsman's office is to mediate disagreements between the University Hospital Zurich and its patients. We enter into open and constructive discussions to find a satisfactory solution for all parties involved. The service is free for the requesting patient. Mediation requests and inquiries should be directed to the president, Stefan Wehrenberg.


Blum & Grob Rechtsanwälte AG
Stefan Wehrenberg
Neumühlequai 6
Postfach 3954
8021 Zurich

Tel +41 58 320 00 00
Fax +41 58 320 00 01


The USZ ombudsman's office

  • Attorney at law Stefan Wehrenberg lic. iur., President (Zurich)
  • Rev. Barbara Oberholzer (Evangelical Parish Office, University Hospital Zurich)
  • Dr. Verena Broger, MD (GP, Zollikon)
  • Clara Bucher (Head of Nursing MB FKI, University Hospital Zurich)
  • Prof. Ulrich Schnyder (Director of the Department of Psychiatry and Psychotherapy, University Hospital Zurich)
  • Prof. Konrad Bloch (Deputy Director of the Department of Pulmonology, University Hospital Zurich)