Ombudsman's office

The role of the ombudsman's office is to mediate disagreements between the University Hospital Zurich and its patients. We enter into open and constructive discussions to find a satisfactory solution for all parties involved. The service is free for the requesting patient. Mediation requests and inquiries should be directed to the president, Stefan Wehrenberg.


Umbricht Rechtsanwälte
Bahnhofstrasse 22
Postfach 125
8024 Zurich
Tel +41 44 213 63 63
Fax +41 44 213 63 99


The USZ ombudsman's office

  • Attorney at law Stefan Wehrenberg lic. iur., President (Zurich)
  • Rev. Barbara Oberholzer (Evangelical Parish Office, University Hospital Zurich)
  • Dr. Verena Broger, MD (GP, Zollikon)
  • Gabi Brenner (Head of Nursing HVT, University Hospital Zurich)
  • Prof. Monique Pfaltz (Leading Physician, Department of Psychiatry and Psychotherapy, University Hospital Zurich)
  • Prof. Konrad Bloch (Deputy Director of the Department of Pulmonology, University Hospital Zurich)