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Ombudsman's office

The role of the ombudsman's office is to mediate disagreements between the University Hospital Zurich and its patients. We enter into open and constructive discussions to find a satisfactory solution for all parties involved. The service is free for the requesting patient. Mediation requests and inquiries should be directed to the president, Monika Binkert.

	Contact
Presidium of the Ombudsman Commission Monika Binkert, Dr. iur. Address: RA Dr. iur. Monika Binkert Presidium of the Ombudsman Commission USZ Nussbaumstrasse 6F 8044 Gockhausen Mail: kontakt@monikabinkert.ch Phone: +41 79 694 97 88

	Team
The USZ ombudsman's office RA Dr. iur. Monika Binkert, President (Zurich) Prof. Konrad Bloch (Deputy Director of the Department of Pulmonology, University Hospital Zurich) Gabi Brenner (Director Nursing USZ) Dr. Verena Broger, MD (GP, Zollikon) Pastor Susanna Meyer Kunz (evang.-ref. Parish Office USZ) Prof. Monique Pfaltz (Leading Physician, Department of Psychiatry and Psychotherapy USZ)

	Documents
Regulations of ombudsman office at University Hospital Zurich, June 19, 2007 (PDF, German) Brochure on the ombudsman office (PDF, German) My rights and responsibilities – information about a hospital stay (PDF brochure of the Department of Health of the Canton of Zurich, German)

Ombudsman's office

The USZ ombudsman's office