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Ombudsman's office

The role of the ombudsman's office is to mediate disagreements between the University Hospital Zurich and its patients. We enter into open and constructive discussions to find a satisfactory solution for all parties involved. The service is free for the requesting patient. Mediation requests and inquiries should be directed to the president, Stefan Wehrenberg.

	Contact
Umbricht Rechtsanwälte Bahnhofstrasse 22 Postfach 125 8024 Zurich wehrenberg@umbricht.ch Tel +41 44 213 63 63 Fax +41 44 213 63 99

Team

The USZ ombudsman's office

Attorney at law Stefan Wehrenberg lic. iur., President (Zurich)
Rev. Barbara Oberholzer (Evangelical Parish Office, University Hospital Zurich)
Dr. Verena Broger, MD (GP, Zollikon)
Annina Baltes-Wieser (Head of Nursing HVT, University Hospital Zurich)
Prof. Monique Pfaltz (Leading Physician, Department of Psychiatry and Psychotherapy, University Hospital Zurich)
Prof. Konrad Bloch (Deputy Director of the Department of Pulmonology, University Hospital Zurich)

	Documents
Regulations of ombudsman office at University Hospital Zurich, June 19, 2007 (PDF, German) Brochure on the ombudsman office (PDF, German) My rights and responsibilities – information about a hospital stay (PDF brochure of the Department of Health of the Canton of Zurich, German)